Quilzo
Cancellation Policy
Effective 7 September 2026. Please review your order carefully before placing it.
General rule
Print and stationery orders are not cancellable after they are placed. Print work may enter preparation quickly, and stationery may be reserved or dispatched specifically for the order.
If you made a mistake
Contact Quilzo immediately. We may check whether an order has not yet entered fulfilment, but cannot promise a change or cancellation. A request is not cancelled unless Quilzo confirms it through the order flow or in writing.
Orders cancelled on our side
If Quilzo cannot fulfil an accepted prepaid order because of a problem on our side, we will notify you and use the applicable refund process. Damage, defects, wrong items and missing items are handled under the Refund Policy; please report them within 48 hours of delivery. This policy does not remove rights that cannot be excluded under applicable consumer law. For help, email hello@quilzo.in or call 7975396431 or 8277598177 between 9:00 AM and 6:00 PM (India time).